USER EXPERIENCE RESEARCHER
Focused on delivering actionable insights and upgrading collective research capabilities.
Evaluated short and longterm redesigns for the mobile web calendar user interface leading to an increase in booking conversions and amounts.
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Measured and compared the effectiveness and efficiency of a new design concept for the refinement interface to the current design.
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Created and evaluated the impact of a series of concept on perceived trustworthiness and metasearch understanding leading to a reduction in bounce rate and positive trends for revenue development.
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Developed and led a workshop series training user experience designers in user research practices with a focus on a the usability test methodology.
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